Gray Line Roofing - Chesapeake Trusted Roofers

5 Questions to Ask Your Commercial Roofing Contractor

commercial roofing company, commercial roofing contractor, Chesapeake

When the time has come to have some work done on your roof, whether a total roof replacement or a partial repair, finding the right contractor to hire can be a daunting task. Where does one begin to find the right company? How can I feel confident in their work and professionalism? Here are 5 questions to ask as you begin your search for a highly qualified roofing contractor in Chesapeake.


commercial roofing company, commercial roofing contractor

Are You Local?

Selecting a local contractor is crucial for a successful roofing project. This is because having trust in a local professional becomes vital if issues arise in the future. Quick and effective communication is key to promptly resolving any complications. In contrast, storm-chasing roofing companies often enter a town, make a fast profit, and then move on to the next disaster-stricken location. Contacting them in case of problems becomes a challenge.

Opting for a local contractor in Chesapeake ensures that they are familiar with local permits, laws, regulations, and rules governing roofing projects. This familiarity reduces the likelihood of incurring additional fines and fees, which may be imposed when these regulations are not followed.

Can You Provide References from Previous Clients?

Taking a few minutes to contact past clients can help minimize any doubts you may have about a roofing contractor. Previous customers are usually honest about their experiences and are more than willing to share both the positive and negative aspects of their interactions with the company. It’s an opportunity to gauge the company’s performance. Prepare a list of questions to ask these references, such as:

  • Did they show up on time?
  • Did they clean up the work site when the job was completed?
  • Were they friendly and professional in their dealings?
  • Did they thoroughly discuss all project details with you before starting?
  • Did they inquire about your satisfaction with the job before they left?

These questions can be an excellent starting point to initiate a conversation with the references and gain insights into the contractor’s work.

What Warranty Options Do You Offer?

Warranties can be offered anywhere from 1, 5, 10, 25, or the lifetime of the roofing system. Ask about the products you are considering and the warranties behind them. This could be a deciding factor in what type of roofing system you purchase. Ask the questions and make sure you have the proper paperwork to file away. 


commercial roofing company

Do You Have Insurance, Workers’ Compensation, and Proper Licensing?

Ensuring the roofing company you choose is properly insured is critical for various reasons. Firstly, it signifies that they have the necessary credentials to undertake the task at hand. Secondly, it’s a sign that they are committed to following the correct procedures. Here are the specific aspects to inquire about:

  • Licensed: Are they approved by the state’s board of licensing contractors?
  • Bonded: Does a bonding company verify its ethical and correct business practices?
  • Insured: Do they have full insurance coverage for workers’ compensation, general liability, and vehicle insurance? A trustworthy company will readily provide proof of each.

 A reputable company will readily provide this information upon request. If they seem hesitant or reluctant to share these details, consider looking elsewhere. You want to be absolutely certain that you can place your trust in the company and the team that will be working on your property.

What Is the Cost of My New Roof?

It is wise to know all costs upfront. How dreadful would it be to think you have everything lined up, only to realize the company starts to “nickel and dime” you? Before too long, the cost of the roof could be much too expensive. Make sure labor, supplies, tear-off, and any other additional costs are accounted for. An honest company will be forthright and trustworthy.  A reputable company will provide a transparent and trustworthy estimate, ensuring there are no unpleasant surprises along the way.

After pondering these questions, let’s simplify your decision-making process. Gray Line Roofing can confidently answer each of these questions with absolute assurance. You can trust us to provide honest and transparent responses, delivered with the utmost respect and integrity. As a locally owned and operated company, we are dedicated to ensuring your 100% satisfaction. Our commitment extends to delivering the highest quality roofing products, paired with personalized guidance and unmatched service. 

Partnering with Gray Line Roofing in Chesapeake for your next roofing project is a decision you won’t regret. We look forward to the opportunity to serve you!

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